#TRAINERROAD TACX NEO MAC OS#
#TRAINERROAD TACX NEO WINDOWS#

The fact that none of the apps worked is a puzzling result considering the number of 5 star Amazon reviews, particularly as the top positive review and top critical review were posted just two days apart. Meanwhile, Tacx Desktop App, PerfPRO Studio, BigRingVR, Rouvy, and Bkool could not see the Neo at all. This is an important point because there have been other recent posts with very similar behavior over ANT+, and I suspect that the root cause in all those cases has to do with the ANT+ adapter. Everything appeared correctly in the app, but no joy at the pedals, which basically meansвЂ¦ fail.

Zwift, TrainerRoad, and Sufferfest were all able to вЂњseeвЂќ the Neo and pair with it, but despite pairing as controllable trainer, the ANT+ LED on the Neo was never illuminated, and the application couldnвЂ™t control the resistance in erg or simulation mode. The form factor is really the only difference between them.ДЄll of the apps seem to acknowledge the presence of both the U1 and U10 ANT+ adapter, so apps where there was an ANT+ icon or an indicator that ANT+ was activated, it was illuminated.ДЄpplications then fell into two categories: those which could вЂњseeвЂќ the Tacx Neo and pair, and those which could not. There was no discernible functional difference between the two devices, so whether you have a U1 or a U10, your experience will be the same. ResultsД«roadly, the results for both the U1 and the U10 were exactly the same.

#TRAINERROAD TACX NEO WINDOWS#

These are the apps that are currently supporting ANT+ in Windows and/or MacOS that we could test with a USB adapter.

#TRAINERROAD TACX NEO MAC OS#

We intended to discuss the results for Windows and then Mac OS, but both the Windows and Mac OS versions of the applications behaved identically to each other when we installed the Cycplus adapter, so no need to go through the results of each OS. We had considered that perhaps the U1 or the U10 might work in one operating system if not the other. We knew what to expect from our testing with the ANT+ adapters from Garmin and Tacx, so we were going to perform the same tests with the same apps on both Windows and MacOS with both the U1 and the U10. Both arrive in no-frills packaging with no documentation. The Cycplus adapter comes in two form factors: the U1 miniature, which is the device that weвЂ™d received reports about, and the U10 stick, which Cycplus lists as the updated version, but which is less expensive and bulkier. Of course, we wanted to give Cycplus the benefit of the doubt because their ANT+ solution is very affordable, and if it worksвЂ¦ great! We also wanted to ensure that Tacx Neo owners have the most reliable information upon which to base purchasing decisions, and to help you avoid potential headaches.

We wanted to ensure that the problems that had been reported werenвЂ™t a matter of a defective or damaged unit rather than a problem across the entire line.

We decided to investigate this because the companyвЂ™s Amazon ad specifically named Zwift, Tacx, Bkool, PerfPro and TrainerRoad. Since we wrote an article on ANT+ and which applications are making use of this protocol, this was fresh territory. WeвЂ™ve had multiple reports that the USB ANT Stick from Cycplus is not working in multiple applications.

Trainerroad tacx neo